How To Fix CRM_MKT_EXT01136 - Protagona user interface successfully started


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKT_EXT01 - CRM MKT: Messages for Interface to Protagona

  • Message number: 136

  • Message text: Protagona user interface successfully started

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKT_EXT01136 - Protagona user interface successfully started ?

    The SAP error message CRM_MKT_EXT01136 typically indicates an issue related to the Protagona user interface in the context of SAP Customer Relationship Management (CRM) or Marketing. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the user interface itself.

    Cause:

    1. Configuration Issues: The Protagona user interface may not be properly configured in the SAP system.
    2. Data Inconsistencies: There may be inconsistencies or missing data in the underlying CRM or marketing data that the Protagona interface relies on.
    3. Authorization Problems: The user may not have the necessary authorizations to access certain features or data within the Protagona interface.
    4. Technical Issues: There could be technical issues with the Protagona application or its integration with SAP CRM.

    Solution:

    1. Check Configuration: Review the configuration settings for the Protagona user interface in the SAP system. Ensure that all necessary parameters are set correctly.
    2. Data Validation: Validate the data being used by the Protagona interface. Check for any missing or inconsistent data that could be causing the error.
    3. User Authorizations: Verify that the user encountering the error has the appropriate authorizations to access the Protagona interface and the underlying data.
    4. Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may need to investigate logs or perform additional troubleshooting.
    5. Updates and Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these may resolve known issues with the Protagona interface.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for the Protagona user interface and CRM to understand its requirements and configuration settings.
    • Community Forums: Engage with SAP community forums or user groups where other users may have encountered similar issues and can share their solutions.

    If you continue to experience difficulties, providing specific details about the context in which the error occurs can help in diagnosing the issue more effectively.

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