How To Fix CRM_MKT_EXT01135 - Protagona user interface started; please wait....

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXT01 - CRM MKT: Messages for Interface to Protagona

• Message number: 135

• Message text: Protagona user interface started; please wait....

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXT01135 - Protagona user interface started; please wait.... ?

  The SAP error message CRM_MKT_EXT01135, which states "Protagona user interface started; please wait....", typically indicates that there is an issue with the Protagona user interface in the SAP Customer Relationship Management (CRM) system. This message can occur during the initialization of the Protagona UI, which is often used for marketing and campaign management.
  Possible Causes:
  
  Network Issues: Slow or unstable network connections can lead to timeouts or delays in loading the Protagona UI.
  System Performance: High system load or insufficient resources (CPU, memory) on the server can cause delays in the UI initialization.
  Configuration Issues: Incorrect configuration settings in the SAP system or the Protagona application can lead to this error.
  Browser Compatibility: The web browser being used may not be fully compatible with the Protagona UI.
  Cache Issues: Cached data in the browser or the application may cause conflicts or loading issues.
  
  Solutions:
  
  Check Network Connection: Ensure that the network connection is stable and has sufficient bandwidth.
  Monitor System Performance: Check the server performance metrics to ensure that it is not overloaded. If necessary, optimize the server resources or schedule heavy tasks during off-peak hours.
  Review Configuration Settings: Verify the configuration settings for the Protagona UI and ensure they are set up correctly.
  Browser Compatibility: Try accessing the Protagona UI using a different web browser or update the current browser to the latest version. Ensure that any necessary browser settings (like enabling JavaScript) are correctly configured.
  Clear Cache: Clear the browser cache and cookies, and also consider clearing any application cache if applicable.
  Check Logs: Review the SAP application logs for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to the Protagona UI for any known issues or patches that may need to be applied.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to the Protagona UI or the CRM system.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the CRM_MKT_EXT01135 error message.