How To Fix CRM_MKT_EXT01112 - Protagona build number &1 >= minimum build number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXT01 - CRM MKT: Messages for Interface to Protagona

• Message number: 112

• Message text: Protagona build number &1 >= minimum build number &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXT01112 - Protagona build number &1 >= minimum build number &2 ?

  The SAP error message CRM_MKT_EXT01112 typically indicates that there is a compatibility issue between the Protagona build number and the minimum required build number for a specific functionality or integration within the SAP system. This error often arises in the context of marketing or CRM applications where certain features depend on specific versions of the Protagona software.
  Cause:
  
  Version Mismatch: The Protagona build number currently in use is lower than the minimum required build number specified by the SAP system.
  System Upgrade: If the SAP system has been upgraded or if new features have been introduced, the Protagona version may not be compatible with these changes.
  Configuration Issues: There may be configuration settings that are not aligned with the required build numbers.
  
  Solution:
  
  Upgrade Protagona: Check the current version of Protagona and upgrade it to meet or exceed the minimum build number required by the SAP system.
  Check Compatibility: Review the release notes or documentation for both SAP and Protagona to ensure that the versions are compatible.
  Consult SAP Notes: Look for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  Contact Support: If the issue persists after upgrading, consider reaching out to SAP support or your Protagona vendor for assistance.
  
  Related Information:
  
  Documentation: Review the official SAP documentation for CRM and Protagona to understand the version requirements and compatibility.
  Release Notes: Check the release notes for both SAP and Protagona for any specific changes that might affect integration.
  System Logs: Analyze system logs for additional error messages or warnings that could provide more context about the issue.
  Testing: After making changes, conduct thorough testing to ensure that the integration works as expected and that no new issues arise.
  
  By addressing the version mismatch and ensuring that all components are compatible, you should be able to resolve the CRM_MKT_EXT01112 error.