How To Fix CRM_MKT_EXT01111 - Protagona version &1 in use >= minimum version &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXT01 - CRM MKT: Messages for Interface to Protagona

• Message number: 111

• Message text: Protagona version &1 in use >= minimum version &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXT01111 - Protagona version &1 in use >= minimum version &2 ?

  The SAP error message CRM_MKT_EXT01111 typically indicates that there is a version compatibility issue with the Protagona software being used in conjunction with SAP CRM. This error suggests that the version of Protagona currently in use is greater than or equal to the minimum required version specified in the system.
  Cause:
  
  Version Mismatch: The Protagona version installed is either too new or not compatible with the version of SAP CRM you are using.
  Configuration Issues: There may be configuration settings in SAP CRM that are not aligned with the Protagona version.
  Missing Updates: The SAP system may require certain updates or patches that are not installed.
  
  Solution:
  
  Check Version Compatibility: Verify the version of Protagona you are using and compare it with the minimum required version specified in the error message. Ensure that you are using a compatible version.
  Upgrade/Downgrade Protagona: If the version is not compatible, consider upgrading or downgrading Protagona to a version that meets the requirements.
  Update SAP CRM: Ensure that your SAP CRM system is up to date with the latest patches and updates that may resolve compatibility issues.
  Consult Documentation: Review the SAP and Protagona documentation for any specific compatibility notes or requirements.
  Contact Support: If the issue persists, consider reaching out to SAP support or Protagona support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on version compatibility.
  Protagona Documentation: Review the Protagona release notes and documentation for information on version compatibility and known issues.
  System Logs: Look into system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the CRM_MKT_EXT01111 error and ensure that your SAP CRM and Protagona systems are functioning correctly together.