How To Fix CRM_LOY_MA104 - Partnership &1 has inadequate balance for point type &2

CRM_LOY_MA104 - Overview

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 104

• Message text: Partnership &1 has inadequate balance for point type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA104 - Partnership &1 has inadequate balance for point type &2 ?

  The SAP error message CRM_LOY_MA104 indicates that a partnership (customer or business partner) does not have sufficient balance for a specific point type in the loyalty program. This typically occurs in the context of loyalty management within SAP Customer Relationship Management (CRM) when trying to redeem points or perform transactions that require a certain balance of loyalty points.
  
  Cause:
  
  Insufficient Points: The partnership does not have enough loyalty points for the transaction being attempted.
  Point Type Restrictions: The specific point type being referenced may have restrictions or conditions that are not met.
  Data Inconsistencies: There may be inconsistencies in the data related to the loyalty points, such as incorrect balances or unprocessed transactions.
  Expired Points: The points may have expired or been invalidated due to program rules.
  
  
  Solution:
  
  Check Balance: Verify the loyalty points balance for the partnership in question. This can be done through the loyalty management module in SAP.
  Review Point Type: Ensure that the point