How To Fix CRM_LOY_MA106 - Partnership ID entered does not exist or is not in Active status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 106

• Message text: Partnership ID entered does not exist or is not in Active status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA106 - Partnership ID entered does not exist or is not in Active status ?

  The SAP error message CRM_LOY_MA106 indicates that the Partnership ID you are trying to use does not exist in the system or is not in an active status. This error typically occurs in the context of Customer Relationship Management (CRM) and Loyalty Management modules when attempting to process transactions or access data related to a partnership.
  Causes:
  
  Non-Existent Partnership ID: The Partnership ID you entered may not exist in the database.
  Inactive Status: The Partnership ID exists but is not currently active. This could be due to it being deactivated or not yet activated.
  Data Entry Error: There may be a typographical error in the Partnership ID entered.
  Authorization Issues: The user may not have the necessary permissions to access the Partnership ID.
  Configuration Issues: There may be issues with the configuration of the CRM or Loyalty Management system.
  
  Solutions:
  
  Verify Partnership ID: Double-check the Partnership ID for any typographical errors. Ensure that you are using the correct ID.
  Check Status: Use the relevant transaction code (e.g., BP for Business Partner) to check if the Partnership ID exists and verify its status. If it is inactive, you may need to reactivate it.
  Create or Activate Partnership ID: If the Partnership ID does not exist, you may need to create it. If it exists but is inactive, you may need to activate it.
  User Authorization: Ensure that you have the necessary authorizations to access the Partnership ID. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to the CRM and Loyalty Management modules.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) to manage and check the status of Partnership IDs.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Review user roles and authorizations in the SAP system to ensure proper access to the necessary data.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.