How To Fix CRM_LOY_MA107 - Maintain 'Loy Relevance' flag in transaction type Customizing

CRM_LOY_MA107 - Overview

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 107

• Message text: Maintain 'Loy Relevance' flag in transaction type Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA107 - Maintain 'Loy Relevance' flag in transaction type Customizing ?

  The SAP error message CRM_LOY_MA107 indicates that there is an issue with the configuration of the loyalty program in the SAP Customer Relationship Management (CRM) system. Specifically, it suggests that the "Loy Relevance" flag has not been maintained for a particular transaction type in the customizing settings.
  
  Cause:
  The error occurs when a transaction type that is supposed to be linked to a loyalty program does not have the "Loy Relevance" flag set. This flag is essential for the system to recognize that the transaction type is relevant for loyalty processing. If this flag is not set, the system will not be able to process loyalty points or rewards associated with transactions of that type.
  
  Solution:
  To resolve this error, you need to maintain the "Loy Relevance" flag for the relevant transaction type in the customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the customizing