How To Fix CRM_LOY_MA102 - Items in sales order could not be pre-filled because of error

CRM_LOY_MA102 - Overview

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 102

• Message text: Items in sales order could not be pre-filled because of error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA102 - Items in sales order could not be pre-filled because of error ?

  The SAP error message CRM_LOY_MA102 indicates that there was an issue with pre-filling items in a sales order, which can occur in the context of SAP Customer Relationship Management (CRM) and its integration with other modules like Sales and Distribution (SD). This error can arise due to various reasons, and addressing it typically involves a few steps to identify and resolve the underlying issue.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data (e.g., customer, material, pricing) that prevent the system from pre-filling the sales order items.
  Missing Configuration: Certain configurations related to sales order processing or loyalty programs may be missing or incorrectly set up.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or perform specific actions.
  System Errors: There could be temporary system errors or issues with the CRM or SD modules that are causing the failure.
  Custom Code: If there are custom enhancements or