How To Fix CRM_LOY_MA103 - Partnership ID entered is not related to sold-to party maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 103

• Message text: Partnership ID entered is not related to sold-to party maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA103 - Partnership ID entered is not related to sold-to party maintained ?

  The SAP error message CRM_LOY_MA103 indicates that the Partnership ID you have entered is not related to the Sold-to Party that is maintained in the system. This error typically occurs in the context of customer relationship management (CRM) processes, particularly when dealing with loyalty management or customer data.
  Cause:
  
  Incorrect Partnership ID: The Partnership ID entered does not match any of the relationships defined for the specified Sold-to Party.
  Missing Relationship: The relationship between the Partnership ID and the Sold-to Party has not been established in the system.
  Data Entry Error: There may be a typographical error in the Partnership ID or Sold-to Party number.
  Configuration Issues: The system may not be configured correctly to recognize the relationship between the Partnership ID and the Sold-to Party.
  
  Solution:
  
  Verify Partnership ID: Check the Partnership ID you entered for any typographical errors. Ensure that it is the correct ID that should be associated with the Sold-to Party.
  Check Relationships: Use transaction codes like BP (Business Partner) to check the relationships defined for the Sold-to Party. Ensure that the Partnership ID is correctly linked to the Sold-to Party.
  Create/Update Relationship: If the relationship does not exist, you may need to create or update it. This can typically be done in the Business Partner transaction by adding the necessary relationships.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP administrator or functional consultant to ensure that the system is set up correctly to handle the relationships between Partnership IDs and Sold-to Parties.
  Testing: After making any changes, test the transaction again to see if the error persists.
  
  Related Information:
  
  Business Partner (BP): In SAP CRM, Business Partners are used to manage customer data, including relationships and roles. Understanding how to manage Business Partners is crucial for resolving this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, CRMD_ORDER for managing CRM orders, and others that may be relevant to your specific scenario.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing Business Partners and relationships in SAP CRM.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.