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Message type: E = Error
Message class: CRM_LEAS_BILL_IF - Messages for Billing Interface
Message number: 011
Message text: There is no system connection for billing document
The system cannot determine the target system for the billing document.
The program is not executed.
Enter a system connection for the billing document in the
<DS:SIMG.MAINTAIN_PAROLTP_TXT>Define OLTP R/3 Parameters</> IMG
activity.
Then assign a logical system to the system name using <ZK>Convert
Logical System Names in Application Tables</> under the
<DS:CHAP.OBIL-ALE-1>Set Up Logical Systems</> IMG activity.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
CRM_LEAS_BILL_IF011
- There is no system connection for billing document ?The SAP error message CRM_LEAS_BILL_IF011, which states "There is no system connection for billing document," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue with the integration between the CRM system and the backend system (such as SAP ERP or SAP S/4HANA) for billing documents.
Causes:
Missing or Incorrect Configuration: The system connection for billing documents may not be properly configured in the CRM system. This could include missing RFC (Remote Function Call) destinations or incorrect settings in the integration framework.
System Connection Issues: There may be network issues or connectivity problems between the CRM system and the backend system, preventing the CRM from accessing the necessary billing information.
Authorization Issues: The user or system may not have the necessary authorizations to access the billing documents in the backend system.
Inconsistent Data: There may be inconsistencies in the data between the CRM and the backend system, leading to the inability to retrieve the billing document.
Technical Errors: There could be technical errors in the system, such as missing updates or patches that affect the integration.
Solutions:
Check Configuration:
- Verify the configuration of the RFC connections in the CRM system. Ensure that the RFC destination for the backend system is correctly set up and active.
- Check the settings in the Integration Framework (if applicable) to ensure that the necessary connections for billing documents are established.
Test Connectivity:
- Use transaction
SM59
in the SAP GUI to test the RFC connection to the backend system. Ensure that the connection is successful and that there are no errors.Review Authorizations:
- Ensure that the user or system has the necessary authorizations to access billing documents in the backend system. This may involve checking roles and profiles assigned to the user.
Check for Data Consistency:
- Review the data in both the CRM and backend systems to ensure that there are no inconsistencies that could be causing the issue.
Consult Logs:
- Check the application logs (transaction
SLG1
) for any additional error messages or details that could provide more context about the issue.System Updates:
- Ensure that both the CRM and backend systems are up to date with the latest patches and updates, as this can resolve known issues.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
Related Information:
SM59
(RFC Destinations), SLG1
(Application Log), and CRMD_ORDER
(CRM Order Management) for troubleshooting.By following these steps, you should be able to identify and resolve the issue related to the error message CRM_LEAS_BILL_IF011.
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