How To Fix CRM_LEAS_BILL_IF012 - The logical name of the CRM system is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAS_BILL_IF - Messages for Billing Interface

• Message number: 012

• Message text: The logical name of the CRM system is not defined

What causes this issue?

The logical name of the CRM system in which you started the billing
report cannot be determined.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAS_BILL_IF012 - The logical name of the CRM system is not defined ?

  The SAP error message CRM_LEAS_BILL_IF012 indicates that the logical name of the CRM system is not defined in the system configuration. This error typically arises in scenarios involving integration between SAP CRM and other SAP systems, such as SAP ERP or SAP S/4HANA, particularly in the context of leasing or billing processes.
  Cause:
  The primary cause of this error is that the logical system name for the CRM system has not been defined in the relevant configuration settings. This can happen due to:
  
  Missing Configuration: The logical system name may not have been set up in the SAP system.
  Incorrect Configuration: The logical system name may be incorrectly configured or misspelled.
  Transport Issues: If the configuration was transported from another system, it may not have been properly set up in the target system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Define the Logical System Name:
  
  Go to transaction code SPRO.
  Navigate to SAP Customizing Implementation Guide > Cross-Application Components > General Settings > Logical System > Define Logical System.
  Ensure that the logical system name for your CRM system is defined correctly.
  
  
  
  Assign the Logical System to the Client:
  
  In the same area, ensure that the logical system is assigned to the appropriate client.
  Use transaction code SCC4 to check the client settings and ensure that the logical system is assigned correctly.
  
  
  
  Check RFC Connections:
  
  Ensure that the RFC (Remote Function Call) connections between the systems are correctly set up.
  Use transaction code SM59 to check the RFC destinations and ensure that they are configured to point to the correct logical system.
  
  
  
  Check for Transport Issues:
  
  If the configuration was transported, ensure that all necessary transport requests were successfully imported and that no errors occurred during the transport process.
  
  
  
  Testing:
  
  After making the necessary changes, test the integration or process that was causing the error to ensure that it has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPRO: Customizing Implementation Guide
  SCC4: Client Administration
  SM59: RFC Destinations
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring logical systems and RFC connections.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis team or consulting SAP support for further assistance.