How To Fix CRM_LEAD_MONITOR_MSG102 - Business partner &1 not known in lead

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_MONITOR_MSG - CRM Lead: Messages

• Message number: 102

• Message text: Business partner &1 not known in lead

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_MONITOR_MSG102 - Business partner &1 not known in lead ?

  The SAP error message "CRM_LEAD_MONITOR_MSG102: Business partner &1 not known in lead" typically occurs in the SAP Customer Relationship Management (CRM) module when a business partner (BP) referenced in a lead does not exist in the system or is not properly linked to the lead.
  Cause:
  
  Non-Existent Business Partner: The business partner ID referenced in the lead does not exist in the system.
  Incorrect Business Partner Assignment: The business partner may not be correctly assigned to the lead or may have been deleted or marked as inactive.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues leading to the business partner not being recognized.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.
  
  Solution:
  
  
  Verify Business Partner Existence:
  
  Check if the business partner ID exists in the system. You can do this by navigating to the Business Partner transaction (BP) and searching for the ID.
  
  
  
  Check Business Partner Status:
  
  Ensure that the business partner is active and not marked as inactive or deleted. If it is inactive, you may need to reactivate it.
  
  
  
  Correct Assignment:
  
  If the business partner is not correctly assigned to the lead, you may need to edit the lead and assign the correct business partner.
  
  
  
  Data Synchronization:
  
  If your system is integrated with other systems, ensure that data synchronization processes are functioning correctly. You may need to run synchronization jobs or check for errors in the integration.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the business partner data. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes or documentation that may provide additional insights or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BP to manage business partners and CRMD_ORDER to manage leads.
  SAP Help Portal: The SAP Help Portal provides documentation and troubleshooting guides for CRM-related issues.
  Community Forums: SAP Community and other forums can be useful for finding similar issues faced by other users and their solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or raise a ticket with SAP support for further assistance.