How To Fix CRM_LEAD_MONITOR_MSG120 - No objects selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_MONITOR_MSG - CRM Lead: Messages

• Message number: 120

• Message text: No objects selected

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Select one or more objects first, before trying to assign them to
another employee.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_MONITOR_MSG120 - No objects selected ?

  The SAP error message CRM_LEAD_MONITOR_MSG120 ("No objects selected") typically occurs in the context of the CRM Lead Monitor when a user attempts to perform an action (like processing or displaying leads) but no leads or objects have been selected for that action. This can happen for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  No Leads Available: The user may not have any leads available in the current selection criteria or view.
  Filter Settings: The filters applied in the lead monitor may be too restrictive, resulting in no leads being displayed.
  User Authorization: The user may not have the necessary authorizations to view or select leads.
  Session Issues: There may be issues with the user session or the application state that prevent the selection of objects.
  Technical Issues: There could be underlying technical issues, such as system performance problems or bugs in the application.
  
  Solutions:
  
  Check Selection Criteria: Review the filters and selection criteria in the lead monitor. Adjust them to ensure that leads are displayed.
  Clear Filters: If filters are applied, try clearing them to see if any leads are available without restrictions.
  Check Authorizations: Ensure that the user has the necessary authorizations to view and select leads. This may require coordination with the SAP security team.
  Refresh the Session: Log out and log back into the SAP system to refresh the session. This can sometimes resolve temporary issues.
  Check for System Issues: Consult with your SAP Basis team to check for any ongoing system issues or performance problems that might be affecting the application.
  Review Documentation: Check SAP Notes or documentation for any known issues related to this error message. There may be patches or updates available that address the problem.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this specific error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to CRM lead management, such as CRMD_ORDER for managing leads and opportunities.
  User Training: Ensure that users are trained on how to effectively use the CRM Lead Monitor, including how to apply and clear filters.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.