How To Fix CRM_LEASING_ACTION_I002 - Object list quantity is the same as item quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_ACTION_I -

• Message number: 002

• Message text: Object list quantity is the same as item quantity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_ACTION_I002 - Object list quantity is the same as item quantity ?

  The SAP error message CRM_LEASING_ACTION_I002 indicates that there is a discrepancy between the object list quantity and the item quantity in a leasing transaction. This error typically arises in the context of SAP CRM (Customer Relationship Management) when dealing with leasing contracts or related transactions.
  Cause:
  The error occurs when the system detects that the quantity of objects (e.g., leased items) listed in the object list does not match the quantity specified in the item details of the leasing contract. This can happen due to several reasons:
  
  Data Entry Error: The user may have entered different quantities in the object list and the item details.
  System Configuration: There may be a configuration issue in the system that leads to mismatched quantities.
  Incomplete Data: The object list may not have been fully populated or updated to reflect the correct quantities.
  Business Logic: The business rules defined in the system may require that these quantities match for processing to continue.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Quantities: Check the quantities in both the object list and the item details. Ensure that they match. If they do not, update one of them to ensure consistency.
  
  
  Update Object List: If the item quantity is correct, update the object list to reflect the correct quantity of objects. Conversely, if the object list is correct, adjust the item quantity accordingly.
  
  
  Check Configuration: Review the configuration settings in the SAP system related to leasing and object management. Ensure that there are no discrepancies in the settings that could lead to this error.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling leasing transactions and object lists.
  
  
  Test Changes: After making adjustments, test the transaction again to ensure that the error is resolved.
  
  
  Seek Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with leasing, such as CRMD_ORDER for managing orders.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  User Roles: Ensure that the user has the appropriate permissions to make changes to the leasing contracts and object lists.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_LEASING_ACTION_I002 error in your SAP system.