How To Fix CRM_KW300 - Template Deleted or Not Created as Does Not Contain Folders

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_KW - Error Messages for Content Management in CRM

• Message number: 300

• Message text: Template Deleted or Not Created as Does Not Contain Folders

What causes this issue?

You are trying ot save a new or existing template. Templates cannot,
however, be created without folders.

System Response

If the template already exists then it is deleted. If the the template
is newly created then it is not saved.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_KW300 - Template Deleted or Not Created as Does Not Contain Folders ?

  The SAP error message CRM_KW300 indicates that a template has been deleted or not created because it does not contain any folders. This error typically arises in the context of SAP CRM (Customer Relationship Management) when working with Knowledge Management (KM) or document management functionalities.
  
  Cause:
  
  Missing Folders: The template you are trying to use or create does not have any associated folders. In SAP, templates often require a specific structure, including folders, to function correctly.
  Template Deletion: The template may have been deleted or not properly set up in the system.
  
  Configuration Issues: There may be issues with the configuration of the Knowledge Management or document management system within SAP.
  
  
  Solution:
  
  
  Check Template Structure:
  
  Ensure that the template you are trying to use has the necessary folder structure. You may need to create folders within the template.
  Navigate to the template management area in SAP and verify the structure.
  
  
  
  Recreate the Template:
  
  If the template is missing or has