How To Fix CRM_KAPX003 - System error occurred in program &1 [&2]

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_KAPX - Messages: Customizing Status in BW for CRM/BBP

• Message number: 003

• Message text: System error occurred in program &1 [&2]

What causes this issue?

An error has occurred in program &V1&.
The ID for the internal error is &V2&.

System Response

Processing is terminated.

How to fix this error?

Note how the error occurred and inform the SAP hotline in order for the
problem to be investigated further.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_KAPX003 - System error occurred in program &1 [&2] ?

  The SAP error message CRM_KAPX003 indicates that a system error occurred in a specific program, identified by the placeholders &1 and &2. This error can arise from various underlying issues, and the exact cause can vary depending on the context in which it occurs. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Programmatic Errors: There may be bugs or issues in the custom code or standard SAP code that is being executed.
  Data Issues: Inconsistent or corrupted data in the database can lead to unexpected behavior in the program.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to errors during execution.
  System Resource Limitations: Insufficient memory or other system resources can cause programs to fail.
  Authorization Issues: Lack of proper authorizations for the user executing the program can lead to errors.
  
  Solutions:
  
  Check the Short Dump: Use transaction code ST22 to check for any short dumps that occurred around the same time as the error. This can provide more detailed information about the cause of the error.
  Analyze the Program: If you have access to the program code (using transaction SE80 or SE38), review the code for any obvious issues or bugs.
  Data Consistency Check: Use transaction codes like SE11 or SE16 to check the relevant database tables for data consistency. Look for any anomalies or corrupted entries.
  Review Configuration: Check the configuration settings related to the functionality you are working with. Ensure that all necessary settings are correctly configured.
  Check Authorizations: Ensure that the user has the necessary authorizations to execute the program. Use transaction SU53 to analyze authorization issues.
  System Resources: Monitor system resources using transaction ST02 or ST06 to ensure that there are no memory or performance issues affecting the execution of the program.
  
  Related Information:
  
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches or updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) for troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance, providing them with detailed information about the error, including the program names and any relevant logs.