How To Fix CRM_KAPX005 - Status object &1 does not exist in group &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_KAPX - Messages: Customizing Status in BW for CRM/BBP

  • Message number: 005

  • Message text: Status object &1 does not exist in group &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_KAPX005 - Status object &1 does not exist in group &2 ?

    The SAP error message CRM_KAPX005 indicates that a status object (represented by &1) does not exist in the specified status group (represented by &2). This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate a status that is not defined in the system.

    Cause:

    1. Missing Status Definition: The status object you are trying to use has not been defined in the status group you are referencing.
    2. Incorrect Status Group: The status group you are using may be incorrect or not properly configured.
    3. Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database tables that manage status definitions.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or manipulate the status object.

    Solution:

    1. Check Status Definition:

      • Go to the transaction code CRMD_ORDER or SPRO (for customizing).
      • Navigate to the relevant configuration for status management.
      • Verify that the status object (&1) is defined in the status group (&2).
    2. Create or Modify Status:

      • If the status object does not exist, you may need to create it.
      • If it exists but is not linked to the correct status group, you may need to modify the configuration to include it.
    3. Review Configuration:

      • Ensure that the status group is correctly configured and that all necessary statuses are included.
      • Check for any recent changes in the configuration that might have led to this issue.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the status object and the status group.
      • You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on status management in CRM.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:
      • CRMD_ORDER: For managing CRM orders.
      • SPRO: For accessing the SAP Reference IMG to configure settings.
    • Tables:
      • Check relevant tables like TCRMD_STATUS or TCRMD_STATUS_GROUP for definitions and configurations.
    • SAP Notes:
      • Search for relevant SAP Notes that might address known issues related to status management in CRM.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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