How To Fix CRM_KAPX002 - Status object &1 was already used in the system status maintenance

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_KAPX - Messages: Customizing Status in BW for CRM/BBP

• Message number: 002

• Message text: Status object &1 was already used in the system status maintenance

What causes this issue?

The status object &V1& of the group &V2& has already been used in the
context of the system status maintenance.

System Response

A certain combination of status object group and status object can be
assigned either to a user status or a system status only.

How to fix this error?

Use a different identifier for the status object or status object group
that you require.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_KAPX002 - Status object &1 was already used in the system status maintenance ?

  The SAP error message CRM_KAPX002 indicates that a status object (represented by &1) has already been used in the system's status maintenance. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to change or assign a status that is already in use.
  Cause:
  
  Status Already Assigned: The status object you are trying to assign or modify is already linked to another object or transaction in the system.
  Status Configuration: There may be restrictions in the configuration that prevent the status from being reused or reassigned.
  Data Integrity: The system is designed to maintain data integrity, and reusing a status that is already in use could lead to inconsistencies.
  
  Solution:
  
  Check Status Usage: Investigate where the status object is currently being used. You can do this by checking the status assignments in the relevant transactions or objects.
  Change Status: If the status is indeed in use, consider using a different status that is not currently assigned to any object.
  Review Configuration: If you have the necessary permissions, review the status configuration in the system to understand the rules governing status assignments.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on status management in CRM.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with status management in SAP CRM, such as CRMD_ORDER for order management.
  Authorization: Ensure that you have the necessary authorizations to change status assignments in the system.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Look for SAP Notes related to CRM status management for any known issues or patches that may address this error.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.