How To Fix CRM_IU_IC_SI_MSG066 - Entered product & is not a package


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

  • Message number: 066

  • Message text: Entered product & is not a package

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG066 - Entered product & is not a package ?

    The SAP error message CRM_IU_IC_SI_MSG066 indicates that the entered product is not recognized as a package in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with product management, particularly in scenarios involving sales orders, service orders, or product configuration.

    Cause:

    1. Product Type: The product you are trying to enter is not defined as a package in the system. In SAP, products can have different classifications, and only those classified as packages can be processed in certain transactions.
    2. Master Data Issues: The product master data may not be correctly set up. This could include missing attributes or incorrect categorization.
    3. Configuration Settings: The system configuration may not allow the entered product to be treated as a package, possibly due to settings in the product hierarchy or product type definitions.

    Solution:

    1. Check Product Master Data:

      • Go to the product master data in SAP and verify the product type. Ensure that the product is defined as a package.
      • If the product is not set up correctly, you may need to modify the product master data to classify it as a package.
    2. Review Configuration Settings:

      • Check the configuration settings related to product types and packages in your SAP system. Ensure that the settings allow for the product to be treated as a package.
      • You may need to consult with your SAP administrator or functional consultant to review the configuration.
    3. Use Correct Product:

      • If the product you are trying to enter is not intended to be a package, ensure that you are using the correct product that is defined as a package in the system.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for more information on product classifications and how to set them up correctly.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like MM03 (Display Material), CRM_PRODUCT (Product Management), or CRMD_ORDER (Order Management) to check product details.
    • SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • User Roles: Ensure that you have the necessary permissions to view and edit product master data.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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