How To Fix CRM_IU_IC_SI_MSG021 - Select at least 1 contract to create

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 021

• Message text: Select at least 1 contract to create

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG021 - Select at least 1 contract to create ?

  The SAP error message CRM_IU_IC_SI_MSG021 ("Select at least 1 contract to create") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create a service order or a similar document without selecting any contracts. This error indicates that the system requires at least one contract to be selected for the operation to proceed.
  Cause:
  
  No Contract Selected: The most common cause of this error is that the user has not selected any contracts in the relevant transaction screen.
  Contract Not Available: There may be no valid contracts available for the customer or the specific service being processed.
  User Authorization: The user may not have the necessary authorizations to view or select contracts.
  Data Inconsistency: There could be inconsistencies in the data, such as missing or incomplete contract information.
  
  Solution:
  
  Select a Contract: Ensure that you select at least one valid contract from the list provided in the transaction. Look for a selection box or a dropdown where contracts are listed.
  Check Contract Validity: Verify that the contracts available for selection are valid and active. Check the validity dates and status of the contracts.
  Review User Authorizations: Ensure that you have the necessary permissions to view and select contracts. If not, contact your system administrator to review your user roles and authorizations.
  Data Consistency Check: If you suspect data issues, work with your SAP support team to check for any inconsistencies in the contract data that may need to be resolved.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working on.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to contract management in SAP CRM, such as CRMD_ORDER for managing service orders.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Training and Support: If you are new to SAP CRM, consider seeking training or support from experienced users or SAP consultants to better understand contract management processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.