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Message type: E = Error
Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient
Message number: 019
Message text: Product & assigned to contract & on point of delivery &
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CRM_IU_IC_SI_MSG019
- Product & assigned to contract & on point of delivery & ?The SAP error message CRM_IU_IC_SI_MSG019 typically indicates an issue related to the assignment of a product to a contract in the context of a point of delivery (POD) in the SAP Customer Relationship Management (CRM) system. This error can arise in various scenarios, such as during the creation of a sales order, contract, or service order.
Cause:
The error message can be triggered by several factors, including:
- Product Not Assigned: The product in question may not be properly assigned to the contract or may not be valid for the specified point of delivery.
- Contract Status: The contract might be in a status that does not allow for the assignment of products (e.g., inactive or expired).
- Point of Delivery Issues: The point of delivery may not be correctly set up or may not be linked to the contract or product.
- Master Data Issues: There could be inconsistencies or missing data in the master data for the product, contract, or point of delivery.
- Configuration Issues: There may be configuration settings in the system that prevent the assignment of the product to the contract.
Solution:
To resolve the error, you can take the following steps:
Check Product Assignment:
- Verify that the product is correctly assigned to the contract. You can do this by checking the contract details in the SAP CRM system.
- Ensure that the product is valid for the specified point of delivery.
Review Contract Status:
- Check the status of the contract to ensure it is active and allows for product assignments.
Validate Point of Delivery:
- Ensure that the point of delivery is correctly set up in the system and is linked to the contract and product.
Examine Master Data:
- Review the master data for the product, contract, and point of delivery to ensure there are no inconsistencies or missing information.
Check Configuration Settings:
- Consult with your SAP configuration team to ensure that the system settings allow for the assignment of products to contracts in the context of the point of delivery.
Consult Documentation:
- Refer to SAP documentation or notes related to this specific error message for additional insights or updates.
Testing:
- After making the necessary adjustments, test the process again to see if the error persists.
Related Information:
CRMD_ORDER
, CRMD_ORDERADM_H
, or CRMD_ORDERADM_I
to access and manage contracts and orders.By following these steps, you should be able to identify and resolve the underlying cause of the CRM_IU_IC_SI_MSG019 error message.
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