How To Fix CRM_IU_IC_SI_MSG017 - Maintain security deposit values for new contracts

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 017

• Message text: Maintain security deposit values for new contracts

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG017 - Maintain security deposit values for new contracts ?

  The SAP error message CRM_IU_IC_SI_MSG017 indicates that there is a requirement to maintain security deposit values for new contracts in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to create or process a contract without having the necessary security deposit information filled out.
  Cause:
  The error is triggered when:
  
  A new contract is being created, but the required fields for security deposit values are not filled in.
  The system settings or configuration require security deposits for certain types of contracts, and these values are missing.
  There may be a validation rule or business logic in place that mandates the entry of security deposit information for compliance or business process reasons.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract Type Configuration:
  
  Ensure that the contract type you are using requires a security deposit. If it does, you will need to provide the necessary values.
  
  
  
  Maintain Security Deposit Values:
  
  Navigate to the contract creation screen and look for fields related to security deposits. Fill in the required values, such as the amount and any relevant details.
  
  
  
  Review Customizing Settings:
  
  If you have access to the SAP Customizing Implementation Guide (IMG), check the settings under:
  
  CRM > Master Data > Contract > Define Contract Types.
  
  
  Ensure that the contract type settings are correctly configured to require security deposits.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to maintain security deposit values. Lack of permissions can sometimes lead to incomplete data entry.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or user manuals that pertain to contract management in your organization. There may be specific guidelines on how to handle security deposits.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing contracts.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Training: If you are new to SAP CRM, consider undergoing training or workshops that cover contract management and related processes.
  
  By following these steps, you should be able to resolve the error and successfully maintain security deposit values for new contracts in SAP CRM.