How To Fix CRM_IU_IC_PS009 - Permission to edit open items denied due to error on event R889

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_PS -

• Message number: 009

• Message text: Permission to edit open items denied due to error on event R889

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_PS009 - Permission to edit open items denied due to error on event R889 ?

  The SAP error message CRM_IU_IC_PS009 indicates that there is a permission issue related to editing open items in the SAP CRM system. The specific mention of "due to error on event R889" suggests that the error is triggered by a specific event or condition that is not being met, which is preventing the user from editing the open items.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to edit the open items. This could be due to missing roles or permissions in the user's profile.
  Business Logic Restrictions: There may be business rules or logic implemented in the system that restricts editing of certain items based on their status or other criteria.
  Event R889: This event may be linked to specific conditions or checks that are failing, leading to the denial of permission. It could be related to the status of the item or other related data.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to edit open items.
  Use transaction code SU53 to check for authorization failures after the error occurs. This will help identify which specific authorization is missing.
  
  
  
  Review Business Rules:
  
  Investigate any business rules or configurations that may be preventing the editing of open items. This may involve checking the status of the items and understanding the conditions under which they can be edited.
  
  
  
  Debugging Event R889:
  
  If you have access to the development environment, you may want to debug the event R889 to understand why it is failing. This may require the assistance of a developer or someone with technical expertise in SAP CRM.
  
  
  
  Consult Documentation:
  
  Check SAP Notes and documentation related to the error message CRM_IU_IC_PS009 and event R889. There may be specific guidance or patches available that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you are unable to resolve it, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant information about the context in which the error occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SE80 (Object Navigator) for debugging.
  SAP Notes: Search for SAP Notes related to CRM_IU_IC_PS009 and event R889 in the SAP Support Portal for any known issues or fixes.
  User Training: Ensure that users are trained on the proper procedures for editing open items and understand any restrictions that may apply.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.