How To Fix CRM_IU_IC_PS008 - Permission to create payment scheme denied due to error on event R887

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_PS -

• Message number: 008

• Message text: Permission to create payment scheme denied due to error on event R887

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_PS008 - Permission to create payment scheme denied due to error on event R887 ?

  The SAP error message "CRM_IU_IC_PS008 Permission to create payment scheme denied due to error on event R887" typically indicates that there is an issue with the permissions or authorizations related to creating a payment scheme in the SAP CRM system. This error is often associated with the interaction center (IC) and can arise due to various reasons.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to create or modify payment schemes. This can be due to missing roles or permissions in the user's profile.
  Configuration Errors: There may be configuration issues in the payment scheme settings or related components that prevent the creation of a new payment scheme.
  Event Handling Issues: The error on event R887 suggests that there may be a problem with the event handling logic in the system, which could be due to custom code or enhancements that are not functioning correctly.
  Business Rules: There may be specific business rules or conditions that are not being met, which restrict the creation of the payment scheme.
  
  Solution:
  
  
  Check Authorizations:
  
  Verify the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to create payment schemes.
  Use transaction code SU53 to check for authorization failures after attempting the action.
  
  
  
  Review Configuration:
  
  Check the configuration settings for payment schemes in the SAP CRM system. Ensure that all required settings are correctly configured.
  Use transaction code SPRO to access the configuration settings and review the relevant areas.
  
  
  
  Analyze Event R887:
  
  Investigate the event R887 to understand what it is supposed to do and why it might be failing. This may involve checking custom code or enhancements that are linked to this event.
  Use transaction code SLG1 to check the application log for any detailed error messages related to event R887.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the error message and event R887. There may be specific notes or patches available that address known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and configurations, consider reaching out to SAP support for further assistance. Provide them with the error details and any logs you have gathered.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU53: Authorization check
  SLG1: Application log
  SPRO: Customizing settings
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on troubleshooting.
  User Roles: Ensure that the user has the appropriate roles assigned in the user management system (transaction PFCG).
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.