How To Fix CRM_IU_IC_PS006 - Select a maximum of one editable payment scheme line

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_PS -

• Message number: 006

• Message text: Select a maximum of one editable payment scheme line

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_PS006 - Select a maximum of one editable payment scheme line ?

  The SAP error message CRM_IU_IC_PS006 ("Select a maximum of one editable payment scheme line") typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with payment schemes in the Interaction Center (IC) or during the processing of sales orders or service orders.
  Cause:
  This error message is triggered when the user attempts to select more than one editable payment scheme line in a transaction where only one line is allowed. The system is designed to ensure that only one payment scheme can be processed at a time to avoid conflicts or inconsistencies in payment processing.
  Solution:
  To resolve this error, follow these steps:
  
  
  Review Selected Payment Schemes: Check the payment scheme lines that you have selected. Ensure that you only have one editable payment scheme line selected at any given time.
  
  
  Deselect Extra Lines: If you have multiple lines selected, deselect all but one of them. You can usually do this by clicking on the checkbox next to the payment scheme lines in the user interface.
  
  
  Check for System Configuration: If you believe that the configuration should allow multiple selections, consult with your SAP administrator or technical team to review the configuration settings related to payment schemes in your SAP system.
  
  
  User Training: Ensure that users are trained on the correct process for selecting payment schemes to avoid this error in the future.
  
  
  Consult Documentation: Refer to the SAP documentation or help files for more detailed information on payment schemes and their configurations.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with payment processing, such as CRM_ORDER, CRM_IC, etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to access and modify payment schemes.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.