How To Fix CRM_IU_IC_DISC021 - Cannot save disconnection/reconnection; select at least one device

CRM_IU_IC_DISC021 - Overview

• Message type: E = Error

• Message class: CRM_IU_IC_DISC - Message class for Disconnections / Reconnections

• Message number: 021

• Message text: Cannot save disconnection/reconnection; select at least one device

Self-Explanatory Message

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CRM_IU_IC_DISC021 - Details

• The SAP error message CRM_IU_IC_DISC021 indicates that there is an issue with saving a disconnection or reconnection action in the SAP Customer Relationship Management (CRM) system. Specifically, the error message states that you need to select at least one device before you can proceed with the disconnection or reconnection process.
  
  Cause:
  The primary cause of this error is that the user is attempting to save a disconnection or reconnection action without having selected any devices associated with the action. This could happen due to:
  
  No Device Selected: The user has not selected any devices in the interface.
  User Interface Issue: There may be a problem with the user interface that prevents devices from being selected.
  Data Entry Error: The user may have overlooked the requirement to select a device.
  
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Select a Device: Ensure that you have selected at least one device in the disconnection or reconnection screen. Look for a