How To Fix CRM_IU_IC_DISC023 - Agreed date was reset; set only when status is "closed with notification"

CRM_IU_IC_DISC023 - Overview

• Message type: E = Error

• Message class: CRM_IU_IC_DISC - Message class for Disconnections / Reconnections

• Message number: 023

• Message text: Agreed date was reset; set only when status is "closed with notification"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_DISC023 - Agreed date was reset; set only when status is "closed with notification" ?

  The SAP error message CRM_IU_IC_DISC023 indicates that the "Agreed date" field was reset because it can only be set when the status of the item is "closed with notification." This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service orders, incidents, or similar objects.
  
  Cause:
  The error arises when an attempt is made to set or modify the "Agreed date" field while the status of the item is not "closed with notification." The system enforces this rule to ensure that the agreed date is only relevant when the item has reached a specific status, which is typically associated with the completion of a service or incident resolution.
  
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check the Status: Verify the current status of the item you are working with. You can do this by navigating to the relevant transaction or document in SAP CRM.
  
  
  Change the Status: