How To Fix CRM_IU_IC_ADRMGT004 - Check which standard address should be active after contract end date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_ADRMGT -

• Message number: 004

• Message text: Check which standard address should be active after contract end date

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_ADRMGT004 - Check which standard address should be active after contract end date ?

  The SAP error message CRM_IU_IC_ADRMGT004 typically occurs in the context of managing addresses in the SAP Customer Relationship Management (CRM) system, particularly when dealing with contracts and their associated addresses. This error indicates that there is an issue with the address management related to a contract that has reached its end date.
  Cause:
  The error message is triggered when the system checks for the active address associated with a contract that has expired. The system expects that there should be a valid address that is active after the contract's end date, but it cannot find one. This can happen due to several reasons:
  
  Missing Address: The address that should be active after the contract end date is not maintained in the system.
  Incorrect Address Status: The address may exist but is not marked as active or valid for the required time frame.
  Contract Configuration: The contract may not be configured correctly to point to the appropriate address after its expiration.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Address Records:
  
  Go to the address management section in SAP CRM and verify that the address linked to the contract is correctly maintained.
  Ensure that there is an address that is valid and active after the contract end date.
  
  
  
  Update Address Status:
  
  If the address exists but is not active, update its status to make it active. This can usually be done in the address management transaction.
  
  
  
  Review Contract Configuration:
  
  Check the contract settings to ensure that it is correctly configured to reference the appropriate address after the end date.
  If necessary, update the contract to point to the correct address.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to address management and contract handling to ensure compliance with best practices.
  
  
  
  Testing:
  
  After making the necessary changes, test the scenario again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_ORDER (for managing CRM orders), and CRM_CONTRACT (for contract management).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  User Roles and Authorizations: Ensure that you have the necessary permissions to view and modify address and contract data in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data in your SAP environment.