Message type: E = Error
Message class: CRM_IU_IC_6X_PRP - Message Class CRM_IU_IC_6X_PRP
Message number: 013
Message text: RTOM Communication Error
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CRM_IU_IC_6X_PRP013
- RTOM Communication Error ?The SAP error message CRM_IU_IC_6X_PRP013 RTOM Communication Error typically indicates a communication issue between the SAP CRM system and the RTOM (Real-Time Order Management) system. This error can arise due to various reasons, including network issues, configuration problems, or issues with the RTOM service itself. Causes: Network Issues: There may be connectivity problems between the SAP CRM system and the RTOM system, such as firewall settings or network outages. Configuration Errors: Incorrect configuration settings in the SAP CRM or RTOM system can lead to communication failures. Service Availability: The RTOM service may be down or not properly configured to accept requests from the CRM system. Authorization Issues: The user or service account used for the communication may not have the necessary permissions to access the RTOM system. Data Format Issues: The data being sent from the CRM system may not be in the expected format, leading to errors in processing. Solutions: Check Network Connectivity: Ensure that there is
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