How To Fix CRM_IU_DIT115 - Contact ID and contact last name do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_DIT - Message class for Data Import Tool - Framework - UI Part

• Message number: 115

• Message text: Contact ID and contact last name do not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_DIT115 - Contact ID and contact last name do not match ?

  The SAP error message CRM_IU_DIT115 indicates that there is a mismatch between the Contact ID and the last name of the contact in the system. This error typically occurs when you are trying to create or update a contact in the SAP Customer Relationship Management (CRM) system, and the system is validating the data provided.
  Cause:
  
  Data Mismatch: The Contact ID you are using does not correspond to the last name provided. This could happen if the Contact ID is incorrect or if the last name has been changed in the system but the Contact ID has not been updated accordingly.
  Incorrect Input: The user may have entered the wrong Contact ID or last name while trying to create or update the contact.
  Data Integrity Issues: There may be issues with data integrity in the CRM system, such as duplicate entries or inconsistencies in the database.
  
  Solution:
  
  Verify Contact ID and Last Name: Check the Contact ID and ensure that it matches the last name in the system. You can do this by searching for the contact using the Contact ID in the CRM system.
  Update Information: If the last name has changed, update the contact information in the system to reflect the correct last name associated with the Contact ID.
  Check for Duplicates: Ensure that there are no duplicate contacts with the same Contact ID or last name that could be causing the conflict.
  Consult Documentation: Refer to SAP documentation or help resources for any specific guidelines related to contact management in your version of SAP CRM.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage contacts and verify their details.
  Data Validation: Ensure that any data being imported or entered into the system adheres to the required formats and relationships defined in the CRM system.
  User Training: Providing training to users on how to correctly enter and manage contact information can help prevent such errors in the future.
  
  By following these steps, you should be able to resolve the CRM_IU_DIT115 error and ensure that your contact data is accurate and consistent within the SAP CRM system.