How To Fix CRM_IU_DIT113 - Enter Prospect (Acc ID); external ID required for account created by DIT

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_DIT - Message class for Data Import Tool - Framework - UI Part

• Message number: 113

• Message text: Enter Prospect (Acc ID); external ID required for account created by DIT

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_DIT113 - Enter Prospect (Acc ID); external ID required for account created by DIT ?

  The SAP error message CRM_IU_DIT113 indicates that when creating a prospect (or account) in the SAP Customer Relationship Management (CRM) system, an external ID is required for accounts that are created by the Data Integration Tool (DIT). This error typically arises when the system expects an external identifier for the account but does not find one.
  Cause:
  
  Missing External ID: The primary cause of this error is that the external ID, which is necessary for identifying the account in external systems, is not provided during the account creation process.
  Configuration Issues: There may be configuration settings in the DIT or CRM system that are not set up correctly, leading to the requirement for an external ID not being met.
  Data Transfer Issues: If the account is being created as part of a data transfer process, there may be issues with the data being sent, such as missing fields or incorrect mappings.
  
  Solution:
  
  Provide External ID: Ensure that when creating a prospect or account, the external ID is included in the data being sent to the CRM system. This ID should be unique and correspond to the account in the external system.
  Check DIT Configuration: Review the configuration settings of the Data Integration Tool to ensure that it is set up to handle external IDs correctly. This may involve checking mappings and ensuring that the external ID field is correctly defined.
  Data Validation: Validate the data being sent to the CRM system to ensure that all required fields, including the external ID, are populated correctly. This may involve checking the source data for completeness.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidelines on how to handle external IDs in the context of your CRM implementation.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling external IDs in the CRM system.
  User Roles and Permissions: Ensure that the user or process creating the account has the necessary permissions to include external IDs.
  Integration Scenarios: If this error occurs during integration with other systems (e.g., ERP, third-party applications), review the integration scenarios and ensure that the external ID is being passed correctly.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or consult with a technical expert familiar with your specific SAP CRM setup.