How To Fix CRM_IU_DIT111 - Prospect and account name do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_DIT - Message class for Data Import Tool - Framework - UI Part

• Message number: 111

• Message text: Prospect and account name do not match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_DIT111 - Prospect and account name do not match ?

  The SAP error message CRM_IU_DIT111 indicates that there is a mismatch between the prospect and account name in the system. This error typically occurs in the context of creating or updating business partner data in SAP Customer Relationship Management (CRM).
  Cause:
  The error arises when the name of the prospect (or potential customer) does not match the name of the account that is being referenced. This can happen due to various reasons, such as:
  
  Data Entry Errors: Incorrectly entered names during the creation of the prospect or account.
  Data Synchronization Issues: If data is being synchronized between different systems (e.g., CRM and ERP), discrepancies may occur.
  Changes in Business Partner Data: If the name of the account has been changed after the prospect was created, it may lead to a mismatch.
  Configuration Issues: Incorrect configuration settings in the CRM system that govern how prospects and accounts are linked.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Data: Check the names of both the prospect and the account in the system. Ensure that they match exactly, including any spaces, punctuation, or special characters.
  
  
  Update Records: If there is a discrepancy, update the prospect or account name to ensure they are consistent. This may involve editing the business partner data in the CRM system.
  
  
  Check Synchronization: If your system is integrated with other systems (like SAP ERP), ensure that data synchronization processes are functioning correctly. You may need to re-synchronize data if discrepancies are found.
  
  
  Review Configuration: Check the configuration settings in the CRM system to ensure that they are set up correctly for handling prospects and accounts.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP CRM.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  Business Partner Management: Understanding how business partners are managed in SAP CRM can help prevent such errors in the future.
  Data Quality Management: Implementing data quality checks can help ensure that data entered into the system is accurate and consistent.
  Training: Providing training for users on how to correctly enter and manage business partner data can reduce the likelihood of errors.
  
  By following these steps, you should be able to resolve the CRM_IU_DIT111 error and ensure that your prospect and account data is consistent.