How To Fix CRM_IU_DIT117 - Contact ID and last name mandatory to create a new contact in opportunity


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_DIT - Message class for Data Import Tool - Framework - UI Part

  • Message number: 117

  • Message text: Contact ID and last name mandatory to create a new contact in opportunity

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_DIT117 - Contact ID and last name mandatory to create a new contact in opportunity ?

    The SAP error message CRM_IU_DIT117 indicates that when trying to create a new contact in an opportunity, both the Contact ID and the last name are mandatory fields that must be filled out. This error typically occurs in the SAP Customer Relationship Management (CRM) module when the required data is not provided.

    Cause:

    1. Missing Mandatory Fields: The error arises when the user attempts to create a new contact without entering the required fields, specifically the Contact ID and the last name.
    2. Data Entry Error: The user may have overlooked these fields or entered incorrect data formats.
    3. System Configuration: There may be specific configurations in the CRM system that enforce these fields as mandatory.

    Solution:

    To resolve the error, follow these steps:

    1. Check Required Fields: Ensure that both the Contact ID and the last name fields are filled in before attempting to create the contact.

      • Contact ID: This is usually a unique identifier for the contact. Make sure it is correctly entered.
      • Last Name: Ensure that the last name field is not left blank.
    2. Data Validation: Validate the data being entered to ensure it meets any specific format or criteria required by the system.

    3. Review User Input: If you are using a user interface, double-check that you are not missing any prompts or fields that require input.

    4. Consult Documentation: Refer to the SAP CRM documentation or user guides for any additional requirements or guidelines regarding contact creation.

    5. System Configuration: If you believe the fields should not be mandatory, consult with your SAP administrator or technical team to review the system configuration settings.

    6. Error Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates/patches.
    • User Training: Ensure that users are trained on the importance of filling out mandatory fields when creating contacts in the CRM system.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.

    By ensuring that all mandatory fields are filled out correctly, you should be able to resolve the CRM_IU_DIT117 error and successfully create a new contact in the opportunity.

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