How To Fix CRM_IU_DIT116 - Enter main contact ID; external ID required for contact created by DIT

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_DIT - Message class for Data Import Tool - Framework - UI Part

• Message number: 116

• Message text: Enter main contact ID; external ID required for contact created by DIT

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_DIT116 - Enter main contact ID; external ID required for contact created by DIT ?

  The SAP error message CRM_IU_DIT116 indicates that when creating a contact using the Data Integration Tool (DIT), the system requires a main contact ID and an external ID. This error typically arises in scenarios where the integration process is not able to find or validate the necessary identifiers for the contact being created.
  Cause:
  
  Missing Main Contact ID: The main contact ID is not provided in the data being processed. This ID is essential for linking the new contact to an existing main contact.
  Missing External ID: The external ID, which is often used to uniquely identify the contact in external systems, is also not provided.
  Data Mapping Issues: There may be issues in the data mapping configuration between the source system and SAP CRM, leading to missing required fields.
  Integration Configuration: The integration settings may not be correctly configured to handle the creation of contacts with the necessary identifiers.
  
  Solution:
  
  Provide Main Contact ID: Ensure that the main contact ID is included in the data being sent to SAP CRM. This ID should correspond to an existing contact in the system.
  Provide External ID: Make sure that the external ID is also included in the data. This ID should be unique and should not conflict with existing IDs in the system.
  Check Data Mapping: Review the data mapping configuration in the DIT to ensure that all required fields are correctly mapped from the source system to SAP CRM.
  Review Integration Settings: Check the integration settings and configurations to ensure that they are set up to handle the creation of contacts with the necessary identifiers.
  Testing: After making the necessary adjustments, test the integration process again to ensure that the error does not reoccur.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Documentation: Review the SAP CRM and DIT documentation for guidelines on required fields and integration processes.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with details of the error and the steps taken to resolve it.
  
  By addressing the missing identifiers and ensuring proper configuration, you should be able to resolve the CRM_IU_DIT116 error and successfully create contacts in SAP CRM.