How To Fix CRM_IU_CI_BTX020 - Select one main item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_CI_BTX -

• Message number: 020

• Message text: Select one main item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_CI_BTX020 - Select one main item ?

  The SAP error message CRM_IU_CI_BTX020, which states "Select one main item," typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to perform an action that requires a single main item to be selected, but either no item or multiple items are selected instead.
  Cause:
  
  Multiple Selections: The user may have selected multiple items in a list where only one main item is required for the operation.
  No Selection: The user may not have selected any item at all.
  Incorrect Context: The action being performed may not be applicable to the selected items, leading to the requirement for a single main item.
  
  Solution:
  
  Select a Single Item: Ensure that you select only one main item from the list. If you have multiple items selected, deselect the additional items and leave only the one you want to work with.
  Check Item Status: Make sure that the selected item is in a status that allows the action you are trying to perform.
  Review the Context: Ensure that you are in the correct transaction or screen where the action is valid for the selected item.
  Refresh the Screen: Sometimes, refreshing the screen or reloading the transaction can help clear any temporary issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM that may lead to this error.
  User Authorization: Ensure that you have the necessary authorizations to perform actions on the selected item.
  SAP Notes: Check for any SAP Notes or updates related to this error message, as there may be patches or fixes available.
  Documentation: Refer to SAP documentation or help files for more detailed information on the specific transaction or process you are working with.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.