How To Fix CRM_IU_CI_BTX022 - Select one sub-item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_CI_BTX -

• Message number: 022

• Message text: Select one sub-item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_CI_BTX022 - Select one sub-item ?

  The SAP error message CRM_IU_CI_BTX022, which states "Select one sub-item," typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to perform an action that requires a specific sub-item to be selected, but none or multiple sub-items are selected instead.
  Cause:
  
  Multiple Selections: The user may have selected multiple sub-items when the system expects only one to be selected for the operation.
  No Selection: The user may not have selected any sub-item at all.
  Incorrect Context: The action being performed may not be applicable to the current selection of items.
  
  Solution:
  
  Single Selection: Ensure that you select only one sub-item from the list. If you have multiple items highlighted, click on the specific sub-item you want to work with.
  Check Context: Make sure that the action you are trying to perform is valid for the selected sub-item. Some actions may only be applicable to certain types of sub-items.
  Refresh the Screen: Sometimes, refreshing the screen or navigating away and back can resolve temporary glitches.
  Review User Permissions: Ensure that you have the necessary permissions to perform actions on the selected sub-item.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the CRM module you are working with, as they may provide additional context or options.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Documentation: Refer to the user documentation or help files specific to the CRM module for guidance on how to properly select and manage sub-items.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.