Message type: E = Error
Message class:  CRM_IU_CI_BTX -  
Message number: 022
Message text: Select one sub-item
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The SAP error message CRM_IU_CI_BTX022, which states "Select one sub-item," typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to perform an action that requires a specific sub-item to be selected, but none or multiple sub-items are selected instead.
Cause: Multiple Selections: The user may have selected multiple sub-items when the system expects only one to be selected for the operation. No Selection: The user may not have selected any sub-item at all. Incorrect Context: The action being performed may not be applicable to the current selection of items.
Solution: Single Selection: Ensure that you select only one sub-item from the list. If you have multiple items highlighted, click on the specific sub-item you want to work with. Check Context: Make sure that the action you are trying to perform is valid for the selected sub-item. Some actions may only be applicable to certain types of sub-items. Refresh the Screen: Sometimes,
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