How To Fix CRM_IU_CI_BTX021 - Assign the partner sold-to party before creating sub-items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_CI_BTX -

• Message number: 021

• Message text: Assign the partner sold-to party before creating sub-items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_CI_BTX021 - Assign the partner sold-to party before creating sub-items ?

  The SAP error message CRM_IU_CI_BTX021 indicates that a partner sold-to party must be assigned before creating sub-items in a CRM transaction. This error typically occurs in the context of creating or processing sales orders, service orders, or other CRM-related documents where partner functions are required.
  Cause:
  The error arises when the system detects that a sub-item (such as a line item in a sales order) is being created without a corresponding sold-to party assigned to the main item or transaction. In SAP CRM, partner functions (like sold-to party, ship-to party, etc.) are essential for processing transactions correctly, as they define the roles of different parties involved in the transaction.
  Solution:
  To resolve this error, you need to ensure that a sold-to party is assigned to the main item or transaction before attempting to create sub-items. Here are the steps to do this:
  
  
  Check Partner Assignment:
  
  Open the transaction where the error occurred (e.g., sales order, service order).
  Navigate to the partner assignment section of the main item.
  Ensure that a sold-to party is assigned. If not, add the sold-to party.
  
  
  
  Save Changes:
  
  After assigning the sold-to party, save the changes to the main item or transaction.
  
  
  
  Create Sub-Items:
  
  Once the sold-to party is assigned, you should be able to create sub-items without encountering the error.
  
  
  
  Related Information:
  
  
  Partner Functions: In SAP CRM, partner functions are used to define the roles of different parties involved in a transaction. Common partner functions include:
  
  Sold-to Party (SP)
  Ship-to Party (SH)
  Bill-to Party (BP)
  Payer (PY)
  
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as:
  
  CRMD_ORDER for managing CRM orders.
  CRMD_ORDERADM_H for order administration.
  
  
  
  Customizing Partner Functions: If you frequently encounter issues with partner assignments, consider reviewing the customizing settings for partner functions in your SAP system. This can be done through the SPRO transaction under:
  
  Sales and Distribution > Basic Functions > Partner Determination.
  
  
  
  User Authorization: Ensure that you have the necessary authorizations to assign partners in the CRM system. Lack of proper authorization can also lead to issues when trying to assign partners.
  
  
  By following these steps and understanding the importance of partner assignments in SAP CRM, you should be able to resolve the error and proceed with your transaction.