How To Fix CRM_IU_CI_BTX011 - No residence time could be determined for transaction type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_CI_BTX -

• Message number: 011

• Message text: No residence time could be determined for transaction type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_CI_BTX011 - No residence time could be determined for transaction type &1 ?

  The SAP error message CRM_IU_CI_BTX011 indicates that the system is unable to determine the residence time for a specific transaction type. This can occur in the context of SAP Customer Relationship Management (CRM) when dealing with business transactions that require a residence time calculation.
  Cause:
  The error typically arises due to one or more of the following reasons:
  
  
  Missing Configuration: The transaction type specified in the error message may not have been properly configured in the system. This includes missing settings related to residence time determination.
  
  
  Incomplete Master Data: The master data related to the transaction type may be incomplete or incorrect. This could involve missing or incorrect entries in the relevant tables.
  
  
  Custom Development Issues: If there are custom developments or enhancements in the system, they may interfere with the standard processing of residence time calculations.
  
  
  System Settings: There may be issues with the system settings or parameters that affect how residence time is calculated.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the transaction type in question. Ensure that all necessary settings for residence time determination are correctly configured.
  You can check the configuration in the SAP Customizing Implementation Guide (IMG) under the relevant CRM settings.
  
  
  
  Review Master Data:
  
  Verify that all relevant master data (such as business partners, products, etc.) is complete and correctly maintained.
  Ensure that the transaction type is correctly assigned to the relevant master data.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program logic to identify where the residence time determination is failing.
  Look for any custom code that might be affecting the standard behavior.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction type and residence time determination for any known issues or additional configuration steps.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant configuration or master data information.
  
  
  
  Related Information:
  
  Transaction Types: Understanding the specific transaction type involved can help in troubleshooting. Each transaction type may have different requirements for residence time determination.
  Residence Time Calculation: Familiarize yourself with how residence time is calculated in SAP CRM, including any relevant business rules or logic.
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction type for any patches or updates that may address the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_IU_CI_BTX011 error message in your SAP system.