How To Fix CRM_ISX_CC314 - Old validity period and new validity period are identical

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

• Message number: 314

• Message text: Old validity period and new validity period are identical

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC314 - Old validity period and new validity period are identical ?

  The SAP error message CRM_ISX_CC314 indicates that there is an issue with the validity periods of a condition record in the SAP CRM system. Specifically, the error states that the old validity period and the new validity period are identical, which means that the system is trying to update a condition record with a validity period that does not change.
  Cause:
  This error typically occurs in the following scenarios:
  
  No Change in Validity Dates: When attempting to change a condition record, the new validity period is the same as the existing one, which is not allowed.
  Incorrect Data Entry: The user may have inadvertently entered the same start and end dates for the validity period.
  System Logic: The logic in the program or transaction being executed may not be handling the validity period updates correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Validity Dates:
  
  Review the condition record you are trying to update. Ensure that the new validity period (start and end dates) is different from the existing validity period.
  If you intended to change the validity period, enter new dates that reflect the desired changes.
  
  
  
  Modify the Record:
  
  If you need to keep the same validity period, you may not need to make any changes. If the record is already valid for the required period, you can skip the update.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to manage condition records. Ensure you are entering the correct dates.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to condition records and validity periods for additional guidance.
  
  
  
  Check for Custom Logic:
  
  If there are custom enhancements or logic in your SAP system that might affect how condition records are processed, consult with your ABAP developer or SAP Basis team.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing condition records, such as VK11, VK12, and VK13 (Display Condition).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to make changes to condition records in the system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.