How To Fix CRM_ISX_CC038 - More than 1 entry in table CRMS4D_SOM_CCTAB for table ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

• Message number: 038

• Message text: More than 1 entry in table CRMS4D_SOM_CCTAB for table ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC038 - More than 1 entry in table CRMS4D_SOM_CCTAB for table ID &1 ?

  The SAP error message CRM_ISX_CC038 indicates that there is more than one entry in the table CRMS4D_SOM_CCTAB for a specific table ID. This situation typically arises in the context of SAP CRM (Customer Relationship Management) when the system expects a unique entry for a given table ID but finds multiple entries instead.
  Cause:
  
  
  Data Integrity Issues: The primary cause of this error is data integrity issues within the CRMS4D_SOM_CCTAB table. This can happen due to:
  
  Incorrect data entries or duplicates created during data migration or manual entry.
  Incomplete or failed data updates that leave multiple records for the same table ID.
  
  
  
  Configuration Errors: There may be configuration errors in the system that lead to the creation of multiple entries for the same table ID.
  
  
  Custom Development: If there are custom developments or enhancements in the system, they might inadvertently create duplicate entries.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Table Entries:
  
  Use transaction code SE11 or SE16 to view the contents of the CRMS4D_SOM_CCTAB table.
  Query the table for the specific table ID mentioned in the error message to identify the duplicate entries.
  
  
  
  Identify and Remove Duplicates:
  
  Once you have identified the duplicate entries, you will need to determine which entry is valid and which can be deleted.
  Use transaction SE14 (Database Utility) to delete the duplicate entries if necessary. Ensure you have a backup of the data before making any deletions.
  
  
  
  Data Consistency Check:
  
  After removing duplicates, run any relevant consistency checks or reports to ensure that the data integrity is maintained.
  
  
  
  Review Custom Code:
  
  If the issue is related to custom developments, review the code to ensure that it does not create duplicate entries in the CRMS4D_SOM_CCTAB table.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  
  Testing:
  
  After making changes, perform thorough testing to ensure that the error does not recur and that the system functions as expected.
  
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE16 (Data Browser), SE14 (Database Utility).
  SAP Notes: Always check for relevant SAP Notes that may provide fixes or additional information regarding this error.
  Backup: Always ensure that you have a backup of your data before making any changes to the database.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.