How To Fix CRM_ISX_CC036 - An error occurred during execution of BRF+ function &1 in charge plan &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

• Message number: 036

• Message text: An error occurred during execution of BRF+ function &1 in charge plan &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC036 - An error occurred during execution of BRF+ function &1 in charge plan &2 ?

  The SAP error message CRM_ISX_CC036 indicates that there was an issue during the execution of a BRF+ (Business Rule Framework plus) function related to a charge plan in the SAP Customer Relationship Management (CRM) system. This error typically arises when there is a problem with the configuration or execution of the BRF+ rules that are associated with the charge plan.
  Causes:
  
  Incorrect Configuration: The BRF+ function may not be configured correctly, leading to execution errors.
  Missing or Incomplete Data: Required data for the BRF+ function may be missing or incomplete, causing the function to fail.
  Authorization Issues: The user executing the function may not have the necessary authorizations to access the BRF+ function or the charge plan.
  System Errors: There may be underlying system issues, such as performance problems or database inconsistencies.
  Version Compatibility: The BRF+ function may not be compatible with the version of the SAP system being used.
  
  Solutions:
  
  Check BRF+ Configuration: Review the configuration of the BRF+ function associated with the charge plan. Ensure that all rules and conditions are set up correctly.
  Validate Input Data: Ensure that all required input data for the BRF+ function is available and correctly formatted.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to execute the BRF+ function and access the charge plan.
  Analyze Logs: Use transaction codes like SLG1 (Application Log) to check for detailed error logs that can provide more context about the failure.
  Test the Function: If possible, test the BRF+ function independently to see if it executes correctly outside of the charge plan context.
  Consult Documentation: Refer to SAP documentation or notes related to BRF+ and charge plans for any known issues or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant logs.
  
  Related Information:
  
  BRF+ Overview: BRF+ is a framework used in SAP for defining and executing business rules. It allows for the creation of complex decision logic without the need for extensive programming.
  Charge Plans in CRM: Charge plans are used in SAP CRM to define pricing and billing rules for services or products. They can be complex and may involve multiple conditions and rules.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BRF+ workbench (BRF+) and transaction codes for CRM charge plan management.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.