How To Fix CRM_ISX_CC039 - Error in CCM; status not released.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

• Message number: 039

• Message text: Error in CCM; status not released.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC039 - Error in CCM; status not released. ?

  The SAP error message CRM_ISX_CC039, which indicates "Error in CCM; status not released," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with the Customer Care Management (CCM) component. This error suggests that there is an issue with the status of a particular object or transaction that is preventing it from being processed further.
  
  Cause:
  
  Status Management: The object (e.g., a service request, complaint, or order) may not have the correct status to proceed with the operation you are trying to perform. This could be due to the object being in a draft state or not yet approved.
  
  Configuration Issues: There may be configuration settings in the system that dictate how statuses are managed and transitioned, which could be incorrectly set up.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the object.
  Data Inconsistencies: There could be inconsistencies in the data