How To Fix CRM_ISX_CC024 - Result type &1 for BRF event &2 not supported; use result type B (BOOLE)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

  • Message number: 024

  • Message text: Result type &1 for BRF event &2 not supported; use result type B (BOOLE)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_CC024 - Result type &1 for BRF event &2 not supported; use result type B (BOOLE) ?

    The SAP error message CRM_ISX_CC024 indicates that there is an issue with the result type being used in a Business Rule Framework (BRF) event. Specifically, it states that the result type specified (denoted as &1) for the BRF event (denoted as &2) is not supported, and it suggests using the result type B (BOOLE) instead.

    Cause:

    1. Unsupported Result Type: The result type you are trying to use in the BRF event is not compatible with the expected types for that event. The BRF framework has specific result types that it supports, and using an unsupported type will trigger this error.
    2. Configuration Issues: There may be a misconfiguration in the BRF rules or the event setup that leads to the use of an incorrect result type.
    3. Version Compatibility: If you are using an older version of SAP or BRF, it may not support certain result types that are available in newer versions.

    Solution:

    1. Change Result Type: Modify the BRF event configuration to use the supported result type B (BOOLE). This can typically be done in the BRF configuration settings where you define the event and its associated rules.
    2. Review BRF Rules: Check the rules associated with the BRF event to ensure that they are correctly defined and that the result types align with what is supported.
    3. Consult Documentation: Refer to the SAP documentation for BRF to understand the supported result types and ensure that your configuration adheres to these guidelines.
    4. Testing: After making changes, test the BRF event to ensure that it now processes correctly without triggering the error.

    Related Information:

    • BRF (Business Rule Framework): A tool in SAP that allows users to define and manage business rules in a centralized manner.
    • Result Types: In BRF, result types define the kind of output that a rule can produce. Common types include Boolean (B), Numeric (N), and String (S).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on BRF configuration.
    • Transaction Codes: You may need to use transaction codes like BRF+ (for BRF configuration) or CRMD_ORDER (for CRM order management) to access the relevant settings.

    If the issue persists after following these steps, consider reaching out to SAP support or consulting with a technical expert familiar with BRF and CRM configurations.

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