How To Fix CRM_ISX_BTX_PAYMENT014 - Switch CRM_PROV_3_PAYMENT must be active for this payment procedure

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 014

• Message text: Switch CRM_PROV_3_PAYMENT must be active for this payment procedure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT014 - Switch CRM_PROV_3_PAYMENT must be active for this payment procedure ?

  The SAP error message CRM_ISX_BTX_PAYMENT014 indicates that the payment procedure you are trying to use requires a specific switch, CRM_PROV_3_PAYMENT, to be active. This switch is related to the configuration of payment processing in the SAP Customer Relationship Management (CRM) system.
  Cause:
  The error occurs when:
  
  The payment procedure you are trying to execute is configured to rely on the switch CRM_PROV_3_PAYMENT.
  The switch is not activated in the system, which means that the necessary functionality for processing payments is not available.
  
  Solution:
  To resolve this error, you need to activate the switch CRM_PROV_3_PAYMENT. Here are the steps to do this:
  
  
  Access the Switch Framework:
  
  Go to transaction code SFW5 in the SAP GUI. This transaction allows you to manage the switch framework.
  
  
  
  Find the Switch:
  
  In the Switch Framework, look for the switch CRM_PROV_3_PAYMENT. You can use the search functionality to locate it quickly.
  
  
  
  Activate the Switch:
  
  Once you find the switch, check its status. If it is not active, you can activate it by selecting the switch and choosing the option to activate it.
  
  
  
  Save Changes:
  
  After activating the switch, make sure to save your changes.
  
  
  
  Check Configuration:
  
  After activating the switch, ensure that the payment procedure is correctly configured in the system. You may need to review the payment settings in the CRM configuration.
  
  
  
  Test the Payment Procedure:
  
  After making the changes, try to execute the payment procedure again to see if the error is resolved.
  
  
  
  Related Information:
  
  Switch Framework: The switch framework in SAP allows for the activation and deactivation of specific functionalities in the system. It is essential for enabling or disabling features based on business requirements.
  Payment Procedures in CRM: Payment procedures in SAP CRM define how payments are processed, including the rules and conditions for different payment types.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration) and SFW5 (for switch management) to navigate the system effectively.
  
  If you continue to experience issues after activating the switch, it may be necessary to consult with your SAP Basis or functional team for further troubleshooting or to check for any additional dependencies related to the payment procedure.