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How To Fix CRM_ISX_BTX_PAYMENT015 - Contract account &1 cannot be used for the prepaid payment procedure


CRM_ISX_BTX_PAYMENT015 - Overview

  • Message type: E = Error

  • Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

  • Message number: 015

  • Message text: Contract account &1 cannot be used for the prepaid payment procedure

  • Show details Hide details
  • What causes this issue?

    The payment procedure was changed to <ZK>Prepaid</>. This means that
    contract account &V1& can no longer be used for this payment procedure.

    System Response

    The system deletes the contract account assignment from the relevant
    items.

    How to fix this error?

    Assign a different contract account.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


CRM_ISX_BTX_PAYMENT015 - Details

  • The SAP error message CRM_ISX_BTX_PAYMENT015 indicates that the contract account specified cannot be used for the prepaid payment procedure. This error typically arises in the context of SAP Customer Relationship Management (CRM) and is related to the configuration of contract accounts and payment procedures.
    
    Cause: The error can occur due to several reasons, including: Incorrect Configuration: The contract account may not be configured to support prepaid payment procedures. This could be due to missing settings in the contract account or the payment procedure itself. Account Type Restrictions: The type of contract account (e.g., customer account, vendor account) may not be eligible for prepaid payments. Inactive Status: The contract account may be inactive or blocked, preventing it from being used in transactions. Missing Master Data: Required master data for the contract account may be incomplete or missing. Payment Procedure Settings: The payment procedure assigned to the contract account may not be set up to handle prepaid transactions.
    Solution: To resolve

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