How To Fix CRM_ISX_BTX_PAYMENT015 - Contract account &1 cannot be used for the prepaid payment procedure

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 015

• Message text: Contract account &1 cannot be used for the prepaid payment procedure

What causes this issue?

The payment procedure was changed to <ZK>Prepaid</>. This means that
contract account &V1& can no longer be used for this payment procedure.

System Response

The system deletes the contract account assignment from the relevant
items.

How to fix this error?

Assign a different contract account.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT015 - Contract account &1 cannot be used for the prepaid payment procedure ?

  The SAP error message CRM_ISX_BTX_PAYMENT015 indicates that the contract account specified cannot be used for the prepaid payment procedure. This error typically arises in the context of SAP Customer Relationship Management (CRM) and is related to the configuration of contract accounts and payment procedures.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Incorrect Configuration: The contract account may not be configured to support prepaid payment procedures. This could be due to missing settings in the contract account or the payment procedure itself.
  
  
  Account Type Restrictions: The type of contract account (e.g., customer account, vendor account) may not be eligible for prepaid payments.
  
  
  Inactive Status: The contract account may be inactive or blocked, preventing it from being used in transactions.
  
  
  Missing Master Data: Required master data for the contract account may be incomplete or missing.
  
  
  Payment Procedure Settings: The payment procedure assigned to the contract account may not be set up to handle prepaid transactions.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Contract Account Configuration:
  
  Go to the contract account in question and verify its configuration.
  Ensure that the account is set up to allow prepaid payment procedures.
  
  
  
  Review Payment Procedure:
  
  Check the payment procedure assigned to the contract account.
  Ensure that it is configured to handle prepaid payments.
  
  
  
  Verify Account Status:
  
  Ensure that the contract account is active and not blocked.
  If it is inactive, you may need to reactivate it.
  
  
  
  Complete Master Data:
  
  Ensure that all required master data for the contract account is complete and accurate.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or configuration guides related to contract accounts and payment procedures for any specific settings that may be required.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check the configuration of the contract account.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  Documentation: Review the SAP Help Portal for detailed information on configuring contract accounts and payment procedures.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.