How To Fix CRM_ISX_BTX_PAYMENT013 - Default procedure is mandatory for the "Prepaid" or "Postpaid" procedure


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

  • Message number: 013

  • Message text: Default procedure is mandatory for the "Prepaid" or "Postpaid" procedure

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT013 - Default procedure is mandatory for the "Prepaid" or "Postpaid" procedure ?

    The SAP error message CRM_ISX_BTX_PAYMENT013 indicates that a default procedure is mandatory for the "Prepaid" or "Postpaid" payment procedures in the SAP Customer Relationship Management (CRM) system. This error typically arises when there is an attempt to process a transaction that requires a payment procedure, but the system does not have a default payment procedure defined for the relevant business context.

    Cause:

    1. Missing Default Payment Procedure: The most common cause of this error is that the system does not have a default payment procedure assigned for the specific transaction type (Prepaid or Postpaid).
    2. Configuration Issues: There may be issues in the configuration settings related to payment procedures in the SAP CRM system.
    3. Business Partner Settings: The business partner may not have the necessary payment procedure assigned, or the settings may not be correctly configured.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Payment Procedure Configuration:

      • Go to the SAP Customizing Implementation Guide (IMG).
      • Navigate to Customer Relationship Management > Master Data > Business Partner > Define Payment Procedures.
      • Ensure that the payment procedures for Prepaid and Postpaid are defined and configured correctly.
    2. Assign Default Payment Procedure:

      • In the same configuration area, check if a default payment procedure is assigned for the relevant transaction type.
      • If not, assign a default payment procedure that is appropriate for your business scenario.
    3. Review Business Partner Settings:

      • Go to the business partner master data and check the payment settings.
      • Ensure that the business partner has a valid payment procedure assigned.
    4. Test the Configuration:

      • After making the necessary changes, test the transaction again to see if the error persists.
    5. Consult Documentation:

      • If you are unsure about the configuration settings, refer to the SAP documentation or consult with your SAP functional consultant for guidance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like BP (Business Partner) to access and modify business partner settings.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring payment procedures.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to the configuration settings.

    By following these steps, you should be able to resolve the error message CRM_ISX_BTX_PAYMENT013 and ensure that the appropriate payment procedures are in place for your transactions.

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