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Message type: E = Error
Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages
Message number: 013
Message text: Default procedure is mandatory for the "Prepaid" or "Postpaid" procedure
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CRM_ISX_BTX_PAYMENT013
- Default procedure is mandatory for the "Prepaid" or "Postpaid" procedure ?The SAP error message CRM_ISX_BTX_PAYMENT013 indicates that a default procedure is mandatory for the "Prepaid" or "Postpaid" payment procedures in the SAP Customer Relationship Management (CRM) system. This error typically arises when there is an attempt to process a transaction that requires a payment procedure, but the system does not have a default payment procedure defined for the relevant business context.
Cause:
- Missing Default Payment Procedure: The most common cause of this error is that the system does not have a default payment procedure assigned for the specific transaction type (Prepaid or Postpaid).
- Configuration Issues: There may be issues in the configuration settings related to payment procedures in the SAP CRM system.
- Business Partner Settings: The business partner may not have the necessary payment procedure assigned, or the settings may not be correctly configured.
Solution:
To resolve this error, you can follow these steps:
Check Payment Procedure Configuration:
- Go to the SAP Customizing Implementation Guide (IMG).
- Navigate to Customer Relationship Management > Master Data > Business Partner > Define Payment Procedures.
- Ensure that the payment procedures for Prepaid and Postpaid are defined and configured correctly.
Assign Default Payment Procedure:
- In the same configuration area, check if a default payment procedure is assigned for the relevant transaction type.
- If not, assign a default payment procedure that is appropriate for your business scenario.
Review Business Partner Settings:
- Go to the business partner master data and check the payment settings.
- Ensure that the business partner has a valid payment procedure assigned.
Test the Configuration:
- After making the necessary changes, test the transaction again to see if the error persists.
Consult Documentation:
- If you are unsure about the configuration settings, refer to the SAP documentation or consult with your SAP functional consultant for guidance.
Related Information:
BP
(Business Partner) to access and modify business partner settings.By following these steps, you should be able to resolve the error message CRM_ISX_BTX_PAYMENT013 and ensure that the appropriate payment procedures are in place for your transactions.
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