How To Fix CRM_ISX_BTX_PAYMENT013 - Default procedure is mandatory for the "Prepaid" or "Postpaid" procedure


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

  • Message number: 013

  • Message text: Default procedure is mandatory for the "Prepaid" or "Postpaid" procedure

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT013 - Default procedure is mandatory for the "Prepaid" or "Postpaid" procedure ?
    The SAP error message CRM_ISX_BTX_PAYMENT013 indicates that a default procedure is mandatory for the "Prepaid" or "Postpaid" payment procedures in the SAP Customer Relationship Management (CRM) system. This error typically arises when there is an attempt to process a transaction that requires a payment procedure, but the system does not have a default payment procedure defined for the relevant business context.
    
    Cause: Missing Default Payment Procedure: The most common cause of this error is that the system does not have a default payment procedure assigned for the specific transaction type (Prepaid or Postpaid).
    Configuration Issues: There may be issues in the configuration settings related to payment procedures in the SAP CRM system. Business Partner Settings: The business partner may not have the necessary payment procedure assigned, or the settings may not be correctly configured.
    Solution: To resolve this error, you can follow these steps: Check Payment Procedure Configuration: Go to the SAP Customizing Implementation Guide (IMG). Navigate to Customer

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