How To Fix CRM_ISX_BTX_PAYMENT012 - Default procedure only possible with the ôPrepaid or Postpaidö procedure

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 012

• Message text: Default procedure only possible with the ôPrepaid or Postpaidö procedure

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT012 - Default procedure only possible with the ôPrepaid or Postpaidö procedure ?

  The SAP error message CRM_ISX_BTX_PAYMENT012 indicates that a default procedure can only be applied when using either the "Prepaid" or "Postpaid" payment procedure. This error typically arises in the context of billing or payment processing within the SAP Customer Relationship Management (CRM) module, particularly when dealing with transactions that require specific payment methods.
  Cause:
  The error occurs when:
  
  A transaction is attempted with a payment procedure that is neither "Prepaid" nor "Postpaid."
  The system is configured to expect a default payment procedure that is not compatible with the current transaction type or payment method being used.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Payment Procedure Configuration:
  
  Verify the payment procedure assigned to the transaction. Ensure that it is set to either "Prepaid" or "Postpaid."
  You can do this by navigating to the relevant transaction in SAP and checking the payment details.
  
  
  
  Adjust Transaction Settings:
  
  If the transaction is not meant to be prepaid or postpaid, you may need to adjust the transaction settings or the payment method being used.
  Ensure that the transaction type aligns with the expected payment procedures.
  
  
  
  Review Customizations:
  
  If there are customizations in your SAP system, check if any custom logic is affecting the payment procedure assignment.
  Consult with your SAP technical team to review any custom code that may be influencing the payment processing.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more details on payment procedures and their configurations.
  This can provide insights into how to properly set up and manage payment procedures in your specific SAP environment.
  
  
  
  Testing:
  
  After making changes, conduct tests to ensure that the error no longer occurs and that transactions can be processed as expected.
  
  
  
  Related Information:
  
  Payment Procedures: Understanding the differences between prepaid and postpaid payment procedures is crucial. Prepaid typically requires payment before the service is rendered, while postpaid allows for payment after the service has been provided.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on payment procedures.
  User Roles and Authorizations: Ensure that the user attempting the transaction has the necessary roles and authorizations to execute the payment procedures.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.