How To Fix CRM_ISX_BTX_PAYMENT010 - SAP Convergent Charging requires forced contract account creation

CRM_ISX_BTX_PAYMENT010 - Overview

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 010

• Message text: SAP Convergent Charging requires forced contract account creation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT010 - SAP Convergent Charging requires forced contract account creation ?

  The SAP error message CRM_ISX_BTX_PAYMENT010 indicates that the SAP Convergent Charging (SAP CC) system requires the creation of a contract account, but it is not able to do so automatically. This typically occurs in scenarios where a payment or transaction is being processed, but the necessary contract account information is missing or not set up correctly.
  
  Cause:
  
  Missing Contract Account: The primary cause of this error is that the system cannot find a valid contract account for the customer or the transaction being processed.
  
  Configuration Issues: There may be configuration issues in the SAP Convergent Charging or SAP Customer Relationship Management (CRM) settings that prevent the automatic creation of contract accounts.
  Data Inconsistencies: Inconsistencies in customer master data or billing data can lead to this error, especially if the customer does not have a valid contract account linked to their profile.
  Business Process Flow: The business process flow may not be correctly set up to