How To Fix CRM_ISU_UOCM155 - Program stop: Error saving archive file

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 155

• Message text: Program stop: Error saving archive file

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM155 - Program stop: Error saving archive file ?

  The SAP error message CRM_ISU_UOCM155 indicates that there was a problem when trying to save an archive file in the SAP system. This error can occur in various contexts, particularly when dealing with archiving in the Customer Relationship Management (CRM) or Industry Solution for Utilities (ISU) modules.
  Possible Causes:
  
  File System Issues: The directory where the archive file is being saved may not have the necessary permissions, or the file system may be full.
  Configuration Errors: There may be incorrect settings in the archiving configuration, such as the path for the archive files.
  Database Issues: Problems with the database connection or database settings can also lead to this error.
  Programmatic Errors: There may be bugs or issues in the custom code or standard program that is attempting to save the archive file.
  Transport Issues: If the archiving object or related objects were recently transported, there may be inconsistencies.
  
  Solutions:
  
  
  Check File System:
  
  Ensure that the directory specified for archiving has sufficient space and the correct permissions for the SAP user to write files.
  Check if the file system is full and clear up space if necessary.
  
  
  
  Review Archiving Configuration:
  
  Go to the transaction code SARA and check the configuration for the archiving object you are working with.
  Verify that the paths and settings are correctly configured.
  
  
  
  Database Connection:
  
  Check the database connection settings in the SAP system to ensure they are correct and functioning.
  Look for any database locks or issues that might be preventing the operation.
  
  
  
  Check for Program Errors:
  
  If you have custom code, review it for any potential issues that could lead to this error.
  Use transaction SE80 or SE38 to analyze the program that is generating the error.
  
  
  
  Review Transport Logs:
  
  If the issue started after a transport, check the transport logs for any errors or warnings that might indicate a problem with the transported objects.
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SARA: For archiving administration.
  SE80: For object navigator to check custom code.
  SE38: For executing programs.
  
  
  
  Logs: 
  
  Check the application logs using transaction SLG1 for more detailed error messages related to the archiving process.
  
  
  
  Documentation: 
  
  Review SAP documentation related to archiving processes in CRM and ISU for best practices and troubleshooting steps.
  
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.