How To Fix CRM_ISU_UOCM154 - Program stop: User Archiving Cancelled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

  • Message number: 154

  • Message text: Program stop: User Archiving Cancelled

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISU_UOCM154 - Program stop: User Archiving Cancelled ?

    The SAP error message "CRM_ISU_UOCM154 Program stop: User Archiving Cancelled" typically occurs in the context of archiving user data in the SAP Customer Relationship Management (CRM) or Industry Solution for Utilities (ISU) modules. This error indicates that the archiving process for user data has been interrupted or canceled, which can happen for various reasons.

    Causes:

    1. User Intervention: The archiving process may have been manually canceled by a user.
    2. Authorization Issues: The user executing the archiving process may not have the necessary authorizations to complete the task.
    3. Data Locking: The data being archived may be locked by another process or user, preventing the archiving from proceeding.
    4. System Errors: There may be underlying system errors or inconsistencies in the database that prevent the archiving process from completing.
    5. Configuration Issues: Incorrect configuration settings for the archiving process can lead to failures.

    Solutions:

    1. Check User Authorizations: Ensure that the user has the necessary authorizations to perform archiving tasks. This can be done by reviewing the user's roles and permissions in the SAP system.
    2. Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about why the archiving was canceled.
    3. Data Locking: Investigate if the data is being locked by another process. You can use transaction SM12 to check for locks and release them if necessary.
    4. Retry Archiving: If the archiving was canceled due to a temporary issue, try to rerun the archiving process after addressing any identified problems.
    5. Check Configuration: Review the configuration settings for the archiving process to ensure they are set up correctly. This includes checking the archiving object settings and any related customizing.
    6. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
    7. System Health Check: Perform a general health check of the SAP system to identify any underlying issues that may be affecting the archiving process.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) for managing archiving processes.
    • Documentation: Refer to SAP documentation for archiving processes specific to CRM and ISU for best practices and guidelines.
    • Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.

    By following these steps, you should be able to diagnose and resolve the issue related to the "CRM_ISU_UOCM154 Program stop: User Archiving Cancelled" error message.

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